How do I register for an online shopping account?
To register for an online shopping account click on “Login / Sign up”. Proceed to select create an account and fill in your personal details.
How do I change my password?
To change your online shopping profile password click on the ‘MY ACCOUNT’ link. Click on account details where you can select change password, and enter the new password and confirm it.
What is the delivery time when placing an order?
- We try our best to fulfill the orders as soon as possible. Orders are delivered within 1-3 days from placing your order, depending on the availability of the product. But don’t worry we will keep you in the loop should the order take longer than usual.
- Our delivery hours are between 9 am and 7 pm Mondays-Saturdays. On a few occasions, drivers may be dispatched earlier than the stipulated times. If you are not available, a second attempt at delivery will be made later during the day.
Returns and Refunds
If you are for any reason dissatisfied with any item purchased online, you may notify us for a full refund, replacement or exchange, within 3 hours of delivery, provided you have the original tax invoice.
Cashbacks and Referrals
- For every R2000 basket you will receive R50 cashback discount at checkout.
- For every new customer you sign up to the website via your referral url, you will receive R50 to your wallet. To see what your referral url is that you need to forward to your friends, navigate to “My Account > My Wallet > Referrals > Copy your referral url”
Upon Checkout you can use your wallet credits to contribute to your payment.